POPIA Declaration

The Information We Collect:
We collect and process your personal information mainly to contact you for the purposes of understanding your requirements and delivering medical care accordingly. For this purpose, we will collect contact details which will include your name and details related to your medical care needs.
 
Personal information includes, but is not limited to:
  • The Patient’s Identity number, name, surname, address and postal code;
  • The Patient’s email address;
 

How we use your Information:
We will use your personal information only for the purposes for which it was collected and will be processed for that purpose only. 
 

Disclosure of Information:
We may disclose your personal information to a service provider who may be involved in the delivery of our medical care to you. We have agreements in place to ensure that any external party we work with abides by the privacy requirements as required by the Act.
 
We may also disclose your information:
  • Where we have a duty or a right to disclose in terms of law or industry codes;
  • Where we believe it is necessary to protect our rights.
 

Safeguarding your Information:
We are legally obliged to provide adequate protection for the personal information we hold and to and to prevent any unauthorized access and/or use of personal information. We will continuously review our security controls and processes to ensure that your personal information remains secure.
 
Our privacy policies and procedures cover:
  • Physical security;
  • Computer and network security;
  • Access to personal information;
  • Secure communications;
  • Retention and disposal of information;
  • Acceptable usage of personal information;
  • Governance and regulatory issues;
  • Monitoring access and usage of private information;
  • Investigating and reacting to security incidents.
 

Access and Correction of Personal Information:
Patients have the right to access, update, correct or delete the personal information we hold relating to them. Once a patient objects to the processing of their personal information, we may no longer process said personal information.

 

Access and Correction of Personal Information:
 
Hylma van Rooyen - (Information Officer)